Managed Services

CoreCare: Premium Cisco support with 24/7 access to expert engineers, technical assistance, and comprehensive hardware/software support to enhance your network infrastructure.

Updates on the 7/19 CrowdStrike Incident Response  An update to the security firm’s Falcon service last night has led to many Windows users being unable to work this morning. Microsoft 365 is also affected. The Core BTS Managed Services team has received more than 1000 calls from customers looking for help. We’re publishing this page…

An MSP can simplify IT management and drive business continuity at a predictable cost. Here’s all you should know: The automotive dealership landscape is constantly evolving. Consumer expectations are continually rising, and new technologies and threats emerge daily. Dealerships increasingly need dedicated IT resources to stay competitive, but achieving this has become more challenging. How…

Discover common financial services help desk challenges and key metrics you should be tracking to determine if you’re getting a good deal from your provider. Entrusting the support of modern systems to outsourced help desk services has become increasingly popular among financial institutions looking to drive business growth and stay competitive. In this model, the…

As a business expands, there’s a corresponding need to improve the IT environment and address increasing cybersecurity threats to stay competitive. Business and IT leaders increasingly lead digital transformation initiatives to drive growth and profitability. According to Gartner, global IT spending will reach $5 trillion in 2024, representing a 6.8% year-over-year increase. However, significant challenges…

Is a poor help desk experience holding your business back? Discover how you can improve with the right MSP.

Explore Core BTS’s transformational impact on a National Bank’s help desk, delivering tailored, efficient service to boost customer satisfaction. Witness the shift from inquiries to personalized experiences through dedicated resources, prompting an expanded role in device management and operational process refinement.

Discover how Core BTS revitalized a NYC nonprofit’s user satisfaction, resolving technical hurdles, and optimizing support. Explore our unwavering partnership driving their journey to success!

Unleash your team’s potential with Core BTS Managed Network & Modern Data Center services. Simplify your network management with Core BTS and focus on building your business.

Unlock the full potential of Microsoft 365 with Core BTS Tenant Management. Our expert configuration ensures enhanced performance, security, and compliance, empowering your cloud operations.