Leaders are under pressure to deliver cost-effective solutions that drive business value while staying one step ahead of change. We help organizations transform business while keeping their environment agile, secure, and cost-predictable.
- Maximize all IT investments
- Reduce operational support costs
- Increase cost-predictability with subscription-based services
- Work with an experienced partner who can build resiliency into your digital operations
- Experience high system availability and gain peace of mind
24/7 Service Desk Support
Optimization Services
Operational Support
Operational Support
Our end-to-end model combines 24x7 Network Operations Center support with professional services to provide you with proactive monitoring, maintenance, and management.
We assume full ownership over your IT environment so that you have more time to focus on strategic business initiatives vs. daily operations.
Lasting value from technical investments can only be realized when capacity, consumption, cost, and performance are optimized. To help you keep your technical environment operating at peak performance, Core BTS offers flexible and cost-effective managed service solutions.
Tailored Solutions Designed to Meet Your Business Needs
Core BTS is a proud Azure Expert MSP who can support over 35 services lines across both Microsoft and Cisco technology, as well as application and data solutions. From third party app management to cloud support, we can help you keep your environment secure and optimized. Our team will work with you to design a managed services program that is tailored to your technical needs and aligned to your business goals.
Help Desk
Core BTS’ help desk is staffed with US-based industry certified experts ready to guide you from problem to resolution, all while providing top-notch customer service.
Proactive Maintenance
Let Core BTS help you fix vulnerabilities in your software and applications, reducing your security risk and optimizing performance.
Core Care
Core Care is designed to provide first through third-level incident management and support for Cisco infrastructure. Core Care offers the same benefits as traditional Cisco Smartnet, but with the value-added benefits that Core BTS has implemented into its support platform.
Azure Managed Services
As a Microsoft Gold Partner, we are well-positioned to help you harness the full power of Azure. Through Azure Managed Services, we ensure your environment stays agile, secure, and cost-optimized. We take care of day-to-day cloud operations so that you can focus on strategic business initiatives.
Managed Access
Network infrastructure is critical to any network platform, but it can be time-consuming to provision and manage the unpredictable and ever-changing needs of your environment. With Managed Access, you can maximize network reliability and uptime, ensure optimal usage and speed, and protect network entry points from threats. Our clients can scale their networks quickly and easily as new employees, locations and technologies are added.
Managed Firewall
Cloud computing and hybrid networks are redefining the network perimeter, presenting companies with increased security risks and challenges. Core BTS’s Managed Firewall Service leverages Cisco Adaptive Security Appliance (ASA) technology and FirePower Threat Defense to deliver a managed and monitored firewall in a single, unified platform. In addition to high availability deployments, Core provides support for the following:
5 Questions to Ask a Managed Services Provider
With numerous managed services providers on the market, how do you know which MSP is right for your business?
Here at Core BTS, we've identified five questions you should ask when selecting an MSP.
Partner with an Award-Winning Team
Our awards are more than plaques on a wall. They are proof that we deliver results while staying true to our values.
