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Redefining Customer Support: Addressing Poor Help Desk Experiences in Financial Services

Discover common financial services help desk challenges and key metrics you should be tracking to determine if you’re getting a good deal from your provider. Entrusting the support of modern systems to outsourced help desk services has become increasingly popular among financial institutions looking to drive business growth and stay competitive. In this model, the […]
CSP representative chatting with a business executive.

Mastering Cloud Migration from selecting CSPs to Prepping for Audits

Here’s what you need to know about the complexities of CSP selection, Microsoft portfolio management, and audit preparedness. Modern businesses urgently need to evolve into nimble, fast-moving entities to keep up with growing margin pressures, changing regulatory and customer demands, constant innovation, and increasing competition.  Cloud modernization is essential to achieving that agility and staying […]

Boost the Cybersecurity Posture of Your Financial Institution and Bridge the Expertise Gap with a Comprehensive Risk Assessment

The Risks Are Great. The Consequences Are Dire. You Need Expert Help From a Quality Partner. Maintaining a focus on cybersecurity is crucial for all organizations, but it’s particularly vital for financial institutions due to the dynamic nature of cyber threats. In today’s digital age, where accessing the financial sector is as easy as a […]
Physician accessing a health system on a computer

Enhancing Patient Care: Overcoming Technological Hurdles for Improved Experiences

As technology disrupts the healthcare sector, organizations must leverage it to deliver better care and meet patient expectations. While healthcare is a hands-on field, technological advancements are transforming how caregivers deliver services—and how patients receive them. Technology solutions have proven to improve patient outcomes, increase patient volume, save money and time, and boost revenue. Perhaps […]
Developers coding on multiple desktop computers.

Transforming IT Infrastructure for Enhanced Collaboration, Security, and Business Growth

As a business expands, there’s a corresponding need to improve the IT environment and address increasing cybersecurity threats to stay competitive. Business and IT leaders increasingly lead digital transformation initiatives to drive growth and profitability. According to Gartner, global IT spending will reach $5 trillion in 2024, representing a 6.8% year-over-year increase. However, significant challenges […]
Manufacturing engineers discussing data insights from a computer.

Industry 4.0 on a Budget: Overcoming Resource Constraints for Digital Transformation in Manufacturing

Industry 4.0 is transforming manufacturing practices and needs to be on the C-suite agenda. We unpack its advantages and how to get started with a tight IT budget and lean internal staff.  The much-heralded fourth industrial age, or Industry 4.0, is a reality, and it’s hard to overestimate its significance. The systems and technologies behind […]

23 New Updates to Microsoft Teams | May 2024

I hope everyone is enjoying the Spring and new Teams. I had the opportunity to attend the Microsoft 365 Community Conference from April 29 – May 2 and there were announcements about a lot of new features we can expect in Microsoft Teams in the near future. In the meantime, we are catching up this […]
Cybersecurity expert holding a laptop.

Scaling Safely: Cybersecurity Strategies for Global Expansion in High-Stakes Industries

Discover practical strategies for navigating cybersecurity and compliance while scaling.

IT Infrastructure Designed for Your Business

You may have heard stories about the legendary Winchester Mystery House in San Jose, CA. When first built, it was a modest two-story, eight-room farmhouse. Later, it was the target of an ongoing renovation and construction project, ultimately turning the simple home into a 24,000-square-foot, sprawling property with nearly 160 rooms. What started as a […]

Revitalizing Productivity and Security: Conquering Aging Application Infrastructure Challenges with Modernization

Legacy or aging application infrastructure could hold you back more than you think. Discover how modernization revitalizes productivity and security.

24 New Updates to Microsoft Teams | March 2024

As NEW Team becomes the dominant version over Teams Classic, this blog dives into all the new features February has to offer - impacting activity feed, chat messages, search, and more.

Overcoming Poor Help Desk Experience with the Right IT MSP

Is a poor help desk experience holding your business back? Discover how you can improve with the right MSP.

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