Microsoft Dynamics 365 is a set of modern, unified, business applications that help organizations tackle complex business problems by breaking down silos, orchestrating and executing business processes across departments, and providing users with timely, actionable insights. By unifying Customer Resource Management (CRM) and Enterprise Resource Planning (ERP) capabilities, Dynamics 365 provides both SMBs and large enterprises the ability to connect people (internal and external stakeholders), products, and processes using a set of flexible and extensible solutions.
Built upon the ‘Power Platform’, Dynamics 365 for Customer Engagement allows businesses to better understand and manage the customer relationship, providing seamless, personalized experiences for customers, and providing deep insights and operational efficiencies for organizations.
As a leading Microsoft Gold Partner, Core BTS delivers Dynamics 365 solutions, tailored to your business, encompassing one or more of Microsoft’s purpose-built, feature-rich Apps, or something more custom, specific to your industry, business, and use-case.
Deliver faster, more tailored service and increase customer satisfaction.
Better understand customer needs, engage more effectively, and close deals quickly.
Resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.
Deliver profitable projects on time and within budget while increasing employee productivity.
Connect sales and marketing to make smarter decisions, maximizing your marketing dollars.
Leverage the power of AI to empower people across your organization
Combine the power of D365 and HoloLens to blend the digital world with the physical world.
Dynamics 365 is the next generation of Business Application, combining capabilities traditionally found in Customer Resource Management (CRM) and Enterprise Resource Planning (ERP) with Microsoft’s industry leading collaboration platform, Office 365. The organization’s data, whether produced by the business or by connected IoT devices, is then harnessed, using Microsoft Dynamics’ Artificial Intelligence solutions or Azure to help organizations shift from responsive to predictive, reactive to proactive, leveraging the power of AI to make more informed decisions, and identify new opportunities.
Core BTS is a solution provider focused on customer-centric software, technology and related IT infrastructure to solve complex business needs across networking, collaboration, security and data center infrastructure. Core has provided business technology solutions to a wide variety of industries, helping companies achieve their goals, streamline operations, reduce costs, and enhance their bottom lines. Core’s story is one of convergence – bringing together the right people and organizations to build a leading provider of business technology solutions.