Successful Digital Transformation: Moving Beyond Decisions to Action with Core BTS

By: Michael Keen | June 13, 2024

Deciding to reimagine your digital organization is easy. Success is rare. There is an old joke about five frogs sitting on a log. Four decide to jump off, but all five remain on the log. Deciding to do something is very different from doing it. This joke illustrates organizational transformation today.

After deciding to make a change, most organizations take two business cycles to realize they do not know how do so. The delay comes from a lack of understanding of the scope of the required changes. Many decisions are needed for transformation, and some are missed simply because the need for them is not recognized. I call this the "fish don't know water" syndrome. Executives often do not see issues until they are out of their usual environment, just as a fish doesn’t recognize water until they are out of it.

Another reason for delay is making decisions in isolation. Interrelated decisions are necessary for transformation, and siloed thinking can stop it dead in its tracks. To improve decision-making, organizations must understand and address three realities of transformation: core, context, and capability.


Your digital core is the foundation. It includes your technology stack, data architecture, and business processes. To improve decision making, you need to assess your core in its current state and identify gaps. This involves:

  • Reviewing your existing technology and its alignment with business goals
  • Identifying outdated processes that need re-engineering
  • Ensuring your data architecture supports your future needs

Core BTS's Infrastructure Transformation Engagement can help with this assessment. Our experts will guide you through the following:

  • Business and IT Alignment Workshop: Ensuring your technology aligns with your business goals.
  • Applications and Systems Rationalization: Identifying outdated systems and processes that need updating.
  • Cost Analysis and Business Justification: Providing financial clarity on the benefits of transformation.
  • Cybersecurity Posture Analysis: Ensuring your data architecture is secure.


Context involves the broader environment in which your organization operates. This includes market trends, customer expectations, and competitive pressures. Consider the following:

  • Analyzing market trends to understand external forces shaping your industry
  • Gathering insights into customer expectations to align your transformation with their needs
  • Assessing your competitors to benchmark and identify opportunities for differentiation

At Core BTS, we provide tools and workshops to help you better understand your context:

  • Future State Vision Workshop: Envisioning your future state considering market trends and customer needs.
  • Collaborative Design Sessions: Aligning design with business requirements and market context.
  • Cost Modeling and ROI Calculation: Evaluating financial impact in the context of industry standards.


Capability refers to the skills and resources needed for transformation. This involves:

  • Evaluating your team's skills and identifying gaps.
  • Investing in training and development to build required competencies.
  • Ensuring you have the right tools and resources to support transformation efforts.

Core BTS works with you to enhance your organization’s capabilities through:

  • Planning Workshops: Detailed planning to address skill gaps and resource needs.
  • Implementation and Migration Plan Development: Providing a roadmap for successful implementation.
  • Infrastructure Designed for Your Business: Building infrastructure tailored to your specific business needs.


Organizational transformation requires more than decisions. It demands action and requires organizations to recognize the scope of changes needed and understand the interrelated decisions. It’s important to carefully consider the three realities of transformation: core, context, and capability. Core BTS provides comprehensive solutions to guide you through this journey. By partnering with Core BTS, your organization can move beyond the log and achieve successful transformation.

Reach out to our team today!

As an Enterprise Architect at Core BTS, Michael is a leader in global technical business operations. His focus is on aligning technology strategies with business goals. He has experience developing practical technology plans and ensuring they lead to successful business outcomes.

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