share this
Navigating the Future with Data-Driven Insights
Business Situation
This New York City-based global shipping leader, operating a fleet of 82 vessels, plays a critical role in energy transportation, moving crude oil and petroleum products worldwide. Known for its commitment to operational excellence and high customer service standards, the company recognized an opportunity to leverage its substantial data resources more effectively.
To unlock the full potential of its data for timely, actionable insights, the company sought a technology partner capable of transforming its data approach with advanced AI-driven solutions.
Solution
To meet this need, our data engineering team developed a fully tailored solution that ingests data from multiple sources, enabling interaction with generative AI for enhanced insight generation.
Powered by Microsoft Azure OpenAI, this tool—CoreConversations—utilizes custom-built, AI-powered conversational agents to analyze data across platforms like Oracle ERP and SharePoint, swiftly delivering actionable insights.
CoreConversations empowers employees to pose questions to the AI and receive instant, data-backed responses that support informed decision-making and process improvements. Additionally, the tool incorporates encrypted chat functionality to ensure data privacy and security.
Results
Built for observability, scalability, and security, CoreConversations is propelling the company forward by turning untapped data into valuable insights, helping the organization stay at the forefront of industry advancements.
As the company continues to explore AI-powered tools, our partnership remains focused on elevating operations and driving sustained value through innovative, data-driven solutions.
NAVIGATING THE FUTURE
OF DATA-DRIVEN INSIGHTS
How Core BTS Helped a Shipping Industry Leader
Leverage AI to Get More From Its Data
Business Situation
With a fleet of 82 vessels, New York City-based International Seaways Inc. is one of the world’s largest tanker companies, providing energy transportation services for crude oil and petroleum products around the globe.
The company’s commitment is to ensure the best operating practices and deliver the highest levels of customer service and efficiency. However, International Seaways recognized that it was leveraging only a small fraction of its vast available data.
To make the most of its business, the company knew that it needed a digital partner to elevate how it could take full advantage of its wealth of data for timely, informed, and actionable insights.
Our Solution
To achieve this mission, International Seaways brough Core BTS aboard. Our experienced team of data engineers got to work on developing a fully customized solution that allows for data from the company’s multiple sources to be ingested for interaction with generative AI.
Powered by Microsoft Azure OpenAI, this tool – called CoreConversations – utilizes proprietary, AI-powered conversational agents custom-built using unique datasets from International Seaways. Advanced AI scours all data flowing in from an array of sources, including Oracle ERP and SharePoint, to swiftly identify actionable insights.
Using CoreConversations, employees can simply pose questions to the AI and receive immediate, data-driven answers that facilitate smarter decision-making and process optimization.
The CoreConversations solution features a variety of advanced capabilities, including encrypted chat conversations, keeping all company data private and secure.
The Results
Designed for maximized observability, scalability, and security, CoreConversations is helping International Seaways keep pace with the latest technology and one step ahead of the competition.
As the company’s business sails forward on the strength of its newly uncovered data-driven insights, Core BTS and International Seaways are continuing to study and experiment with how AI-powered tools can continue to elevate operations.