CoreCare is a premium support offering built on Cisco’s product maintenance and technical support. CoreCare leverages smart capabilities to understand your network infrastructure, delivering enhanced support services across your Cisco footprint.
At the foundation of CoreCare is our technical support service, which offers you anytime access to our engineers and an extensive range of technical resources including technical assistance and escalation, hardware and software support, and more.
Improved Efficiency
By identifying patterns in approach and behavior, combined with our knowledge and expertise, we can drive actionable insight relevant to our client’s business.
Proactive Support & Monitoring
Continuous network health monitoring.
Reduced Costs
Provide economies of scale and expertise along with toolsets to better support the infrastructure.
Increased Capabilities
Gain access to resources with a wide range of expertise.
Increased Security
We provide guidance around best practices and provide insights and auditing around the infrastructure.
Scalability
Adaptable to business growth.
CoreCare Offerings
CoreCare brings together the strengths of Core BTS and Cisco, giving you the best of both worlds. These joint service offerings combine Core BTS’s technology experience and knowledge of your business with Cisco’s networking expertise and best practices.
| Service Offering Details | Risk Mitigation |
Operational Efficiency |
Faster Problem Resolution |
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