Navigating the Future with Data-Driven Insights

Business Situation

This New York City-based global shipping leader, operating a fleet of 82 vessels, plays a critical role in energy transportation, moving crude oil and petroleum products worldwide. Known for its commitment to operational excellence and high customer service standards, the company recognized an opportunity to leverage its substantial data resources more effectively.

To unlock the full potential of its data for timely, actionable insights, the company sought a technology partner capable of transforming its data approach with advanced AI-driven solutions.

Solution

To meet this need, our data engineering team developed a fully tailored solution that ingests data from multiple sources, enabling interaction with generative AI for enhanced insight generation.

Powered by Microsoft Azure OpenAI, this tool—CoreConversations—utilizes custom-built, AI-powered conversational agents to analyze data across platforms like Oracle ERP and SharePoint, swiftly delivering actionable insights.

CoreConversations empowers employees to pose questions to the AI and receive instant, data-backed responses that support informed decision-making and process improvements. Additionally, the tool incorporates encrypted chat functionality to ensure data privacy and security.

Results

Built for observability, scalability, and security, CoreConversations is propelling the company forward by turning untapped data into valuable insights, helping the organization stay at the forefront of industry advancements.

As the company continues to explore AI-powered tools, our partnership remains focused on elevating operations and driving sustained value through innovative, data-driven solutions.