Learn how to unlock the potential of your organization’s data through the power of conversational AI
Data overload is definitely with us. While organizations depend more than ever on leveraging data for actionable insights, the sheer volume of what’s available sometimes stands in the way. Many companies report employees and management overburdened with data, damaging their productivity and undermining profitability.
This is one strong reason to learn how to harness the power of your data through conversational artificial intelligence (AI). Our CoreConversations platform can help you unpack the critical insights needed to make the data-driven decisions that will keep your business competitive and successful. It bridges data volume and actionable intelligence in an era when AI is rapidly transforming the business landscape.
The article will also highlight the importance of responsible AI development and Core BTS’s commitment to security and privacy.
The Rise of Conversational AI
Conversational AI is a technology that enables software to understand and respond to voice-based and text-based conversations. This often involves chatbots and virtual agents that visitors can talk to. These agents draw on huge volumes of data, machine learning, and natural-language processing to facilitate interactions by responding to text and voice prompts.
This human-like help puts people at ease and helps to democratize data access. Benefits of conversational AI can also include:
- Improved customer engagement
- Increased sales
- Greater cost-efficiency
- Scalability (less expensive and faster than hiring and training new staff to accommodate growth)
Statistics show that natural language processing (NLP) is a technology whose time has come. This year, its market is supposed to be $47.8 billion. By 2032, it is projected to rise to $453.3 billion.
Business and legal services are already huge users of AI technologies. Others are not far behind. The automotive sector, for example, hopes that chatbots and virtual assistants can help reduce customer support costs by as much as 30%.
CoreConversations: Your Data’s New Best Friend
One great way that AI can transform your business is by using the powerful tools of CoreConversations. This Core BTS AI platform helps you unlock the full potential of your organization’s data using custom-built, proprietary conversational agents. They make it easy for your staff to quickly get the information they need.
The real-time, encrypted conversations enable you to quickly sift through mountains of data to find exactly the information you need, helping to optimize your operations and providing data-driven insight for smarter decision-making.
CoreConversations also enables your business to:
- Gain a competitive advantage
- Stay compliant and secure
- Become more flexible for easy growth and change
- Become more productive and efficient
- Provide 24-hour availability
- Offer streamlined communications
Our solutions leverage the power of Microsoft Azure OpenAI, the industry-leading generative AI platform designed to “democratize” the AI development process with its models, tools, services, integrations, and customizable features. The service is hosted on Azure, which provides excellent reliability, scalability, and security.
Responsible and Secure AI
With CoreConversations, you can rest assured that your organization’s data is kept safe through industry-leading security measures and compliance standards. Your data never leaves your control and will never be used to train other AI models.
We share Azure Open AI’s commitment to promoting “responsible AI by adhering to ethical principles, providing explainability tools, governance features, diversity and inclusion support, and collaboration opportunities. These measures help ensure that AI models are unbiased, explainable, trustworthy, and used in a responsible and compliant manner.”
Data transmitted and stored through CoreConversatons is protected by robust encryption, which prevents unauthorized access. User data anonymity is protected by removing personally identifiable information before processing. Data handling is restricted to authorized personnel, following the principle of least privilege to minimize the chance of breaches.
Azure and Core BTS are also committed to responsible and ethical use of AI, so we work to prevent ethical standards violations and embrace acceptable use policies.
Accelerating Your AI Journey
Your company can have a fully functional conversational AI solution in as few as eight weeks. Our Our customizable initial proof-of-value (POV) package includes:
- A foundational platform: The fully functional RAG-based (retrieval augmented generation) AI platform is deployed on Azure infrastructure, allowing you to input, process, and analyze data in near real-time.
- A customized user interface: This is tailored to your organization’s specific requirements and preferences.
- Integration to a single data source: You’re connected to the data source of your choice, which serves as a conduit for a steady stream of data that can be mined for actionable insights.
- Delivery timeline: By ensuring that you are up and running in two months or less, your company will become competitive sooner with a solution that is proven, dependable, and state-of-the-art.
Start Your Conversational AI Conversation Now
The growth of generative AI tools is explosive. These tools help businesses automate repetitive tasks, gain real-time data analysis, provide personalized marketing solutions, enhance customer support, and much more. For most companies, it’s not a matter of whether to adopt new technology but how and how fast. That’s why it makes good sense for you to contact Core BTS for a consultation with a member of our team of expert professionals.
We can help you keep pace with industry developments and stay one step ahead of your competitors. You can find out how to evolve your operations, enhance your decision-making, empower your workers, and create exceptional customer experiences, all in a safe and secure manner.
So, conversational AI: Let’s talk.
