NAVIGATING THE HIGH SEAS WITH EMERGING TECHNOLOGIES

NAVIGATING THE HIGH SEAS WITH EMERGING TECHNOLOGIES

How Core BTS Helped a Shipping Industry Leader Leverage AI to Get More from Its Data

Business Situation

With a fleet of 82 vessels, New York City-based International Seaways Inc. (INSW) is one of the world’s largest tanker companies, providing energy transportation services for crude oil and petroleum products worldwide. Committed to operational excellence and the highest standards of customer service, INSW identified an opportunity to leverage emerging technologies like AI to enhance efficiency. To unlock AI's potential for process automation and data-driven insights, the company sought a technology partner with a proven track record of delivering advanced AI-driven solutions and elevating digital capabilities.

  

Our Solution

To achieve this objective, INSW partnered with Core BTS. Our team of experienced data engineers developed a tool - Seaways-X, a fully customized solution designed to ingest data from multiple sources and enable seamless interaction with generative AI. Powered by Microsoft Azure OpenAI, Seaways-X leverages proprietary, AI-driven conversational agents tailored to INSW’s unique datasets. By analyzing data from platforms such as shared folders and SharePoint, the tool rapidly uncovers actionable insights to drive smarter decision-making and process optimization. 

With Seaways-X, INSW employees can ask simple questions and receive immediate, data-backed answers, empowering them to make informed decisions with speed and confidence. Additionally, the solution incorporates advanced capabilities like encrypted chat functionality, ensuring all company data remains private and secure.

  

The Results

Designed with observability, scalability, and security at its core, Seaways-X is enabling International Seaways to uncover raw data and transform it into actionable insights, driving efficiency.

As the company charts its course forward, looking for creating more data-driven insights, Core BTS and International Seaways remain committed to exploring and innovating with AI-powered tools to further elevate operations and drive long-term success.