A national apartment developer and property management firm needed a cost-predictable and efficient way to protect their Microsoft environment.
IT leadership wanted ready-access to data for KPIs like end user adoption and license utilization. IT staff wanted a new way to keep their environment healthy and stable. Both groups wanted to drive return on their Microsoft investments and find innovative ways to optimize their workloads.
So, they turned to Core BTS.
Leveraging previous knowledge of firm’s Microsoft environment, and requirements gathered from the firm, Core BTS developed an operational support solution that was tailor-made for their business.
Through Core BTS’s Managed Services team, Core BTS would provide the firm with full operational support for their Microsoft workloads. This would allow the firm’s technical team to focus on strategic project and business initiatives, not day-to-day IT services. This service model would also be delivered in a fixed-price manner, giving the firm cost predictability.
Today, Core BTS provides proactive monitoring, maintenance, and support for the firm’s Microsoft workloads.
Core BTS’s team of Microsoft-certified consultant manage multiple environments and technologies across multiple services lines including application services, datacenter, and security. Through a number of tools and dashboards, Core BTS does everything from manage endpoint protection to Office 365 utilization.
But it does not stop there.
As a Microsoft Cloud Solution Provider, Core BTS acts as the firm’s licensing advisor, providing Microsoft subscriptions and ongoing licensing optimization services. Through reporting and quarterly reviews, Core BTS ensures that the firm right-sizes their licenses and that end users experience full adoption and utilization.
Additionally, Core BTS provides operational enhancement services, helping the firm deploy new Microsoft technology and complete small projects. Whether it’s enabling Advanced Threat Protection or implementing automation, Core BTS ensures the firm is maximizing their investment in Microsoft.