Insights

blog featured image tim justin

Current and Future Challenges with Hybrid and Remote Work Models

Many organizations are shifting to hybrid work models because of COVID-19. This model brings with it some unique security challenges. In this blog, we are going to walk through some current and anticipated future security risks we see with the hybrid work model, along with some high-level recommendations on remediation. Changing Perimeters and Endpoints From …

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blog eric grover

Connect Teams Users to PureCloud Help Desk Agents with Azure Bots

Teams is Now the Primary Communication Platform for Enterprise Users Because of the COVID-19 pandemic, almost every organization’s digital transformation has accelerated to support remote work. By September 2020 the number of daily active Teams users had reached 115 million, an increase of 100 million compared to the previous year. In dramatic fashion, Teams has …

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