Automated Identity Management

Convenience Store Chain Automates Identity Management System

A national truck stop and convenience store chain wanted to streamline their employee provisioning process as well as reduce the administrative costs associated with Active Directory. The client determined that Microsoft Identity Manager would help them accomplish their goals. But, they needed help with the implementation. Enter Core BTS.


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Core BTS partnered with the client to implement self-service password reset; automate employee provisioning; and develop a system to notifies employees when passwords are close to expiration. Upon project conclusion, the convenience store chain had an automated identity management system and streamlined provisioning process. Most importantly their new MIM solution reduced cost and human error.